The desktop app for accessing the agent's features of the Daktela V6 omnichannel system is now available.
Always have basic functions at hand. These include:
- dialling calls manually
- answering and rejecting calls and other activities
- starting and ending pauses
- call pick-up indication
- logging in and out of queues and devices
The Daktela V6 app is free with your Daktela licence.