LOBOS EnterpriseApp mobile
Successful customer management through individualized customer support
Individualized customer service is often key to successful differentiation from your competitors. However, this can only be achieved by a considerable loss of time and money. The LOBOS EnterpriseApp mobile supports you in a targeted and fast way by providing you with the required information, even if you do not have any internet connection. The integrated and freely configurable client data sheet can be retrieved directly from the mask visit report and the mask client overview. This allows you to focus on the individual customer support and your customers’ needs.
Customers, addresses, suppliers
eNVenta ERP data regarding your customers, addresses and suppliers can be retrieved via the app. You can retrieve all relevant customer data for the visit, including the contact details by clicking on the respective customer. The creation of new contacts as well as data processing can be done with help of the app. The synchronization with eNVenta ERP takes place automatically.
Administration of characteristics
Clients in your company are serviced according to the region, their line of business or their turnover? No problem, the integrated administration of characteristics allows you to add, assign or erase characteristics assigned to a client or a contact person.
Integration of other applications
LOBOS EnterpriseApp mobile has access to useful tools of your tablet or your smartphone. Thus, it is possible to open your map app and its integrated navigation with just one click. Whenever an e-mail address is supplied, an e-mail can be sent to the corresponding person. There is no need to open the required apps separately.
Visits can be easily recorded and edited by using the app. Additionally, it is possible to plan new appointments and edit old ones. The application allows you to record the content you have discussed with others from anywhere on the road. No information gets lost this way.
Most of the process can also be used offline, as an internet connection cannot be guaranteed all the time. The authorization concept which is controlled directly in eNVenta ERP ensures the safety of your data.