The SWAPI softphone app is a feature-rich WebRTC client available for Windows devices.
This app is designed and developed to be used with cloud telephony services from MoiTele.com, Shrivoice, Swapicom & Automatecalls. Swapi softphone could be set up fast and comes packed with business class PBX features.
This app beautifully works in conjunction with the DIDs (International or local phone numbers) and real-time communication services from MoiTele.com, Shrivoice, Swapicom & Automatcalls. Our Windows app enables you to communicate among your team over text, video or voice over internet.
Swapi app could also be used to call phone numbers in the context of customer support, sales, HR, recruitment, collaboration. Our service enables you to reach any phone number across the world including remote islands and satellite telephones.
Following are the call handling features available on our application -
1. Call transfer (Attended or Unattended)
2. Busy Lamp Field (BLF) for extensions (indicates which extension is busy in a call or available)
3. Presence (online or offline)
4. Swap between two active calls
5. Call conferencing with merge and split features
6. Call history, call recording, hold
7. Favorites, contact management
8. Quick dial
9. Music on hold
Additionally, our WebRTC softphone offers the following features -
1. Plug and Play installation and setup - it is easy and fast
2. Calls to phone numbers - video/audio mode switching over internet
3. Chat (optional)
4. High-quality voice
5. Contacts integration
6. Incoming calls via push service
7. Do Not Disturb
8. Echo cancellation
9. Speakerphone, Mute & Hold
Please note - This application works only with the credentials available to our customers from MoiTele.com, Shrivoice, Swapicom & Automatecalls.
