CDK Lane state-of-the-art mobile technology gets car dealership Service Advisors out from behind the counter to meet the needs of today's consumers.
Service Advisors can greet customers at their vehicle, scan their VIN, and roll the appointment into an RO with a couple of taps on their tablet. No appointment? No problem. Just scan the VIN, enter the customers information and move on. Advanced DMS integration makes creating a new customer faster than ever before.
Perform a customized vehicle walk around in the time it takes in most systems to retrieve customer information with our new application. Attach pictures of damage to the Repair Order, perform touch vehicle markup, note concerns, and even upsell services all on the tablet while your customer is still standing next to you. With access to customers and vehicle history, including any previously declined services, Service Advisors are equipped to provide the highest level of customer service.
Faster, easier, and more profitable than anything ever seen in automotive fixed operations, CDK Lane takes Automobile Dealership Service Departments to the next level.
