The TouchPoint-Business survey app comes with a free 30-day trial period of the companion SurveyManager web-application. The hosted SurveyManager is where you manage all aspects of your survey design, reporting analytics and device management tasks.
To ensure we satisfy all users, we have a variety of plans (Standard, Enterprise and On-Premise). Whether you need a simple user-friendly survey system or an enterprise-class, business-grade application, Opinionmeter has a solution to fit your needs.
TouchPoint-Business enables companies to improve business performance by capturing real-time, on-demand customer satisfaction data at the customer’s Point-of-Experience (the moment they experience the product or service).
How to Get Started
After downloading the free TouchPoint app to your Android phone or tablet, you will be asked to register with your name and email address. You then will be prompted to enter your SurveyManager account login information (SurveyManager account required). Once you’re logged in, select the surveys from your SurveyManager account you’d like to make available on your device, and the app will download all of the survey information. You can now take your survey out into the field and begin collecting feedback. In the event, you don’t have a 3G or Wi-Fi connection where you’re conducting your research; the app will automatically save the survey responses on the device, until you return to an Internet connection, when you can sync those responses back to your SurveyManager account.
Applications
•Mobile Market Research: Mystery Shopper evaluations, Intercept Surveying, Field Research
•Retail: Point of Sale customer satisfaction feedback
•Healthcare: Real-time Patient feedback – inpatient, outpatient
•Education: Classroom evaluations – student services surveys
•Tradeshows, Associations – delegate feedback
•Audience Response – real-time conference feedback
•Bank services and teller performance monitoring at the branch level
