It’s the most wonderful time of the year, but will it be for James and Hayley? James’ father has invited the Taylors to spend Christmas in a luxury ski resort in the Austrian Alps so they can meet his new American girlfriend (played by Jane Krakowski). However, Hayley’s dad Geoff insisted on handling his family’s side of the booking, and something got lost in translation. After a mix-up with transport at the airport, the two tribes end up at each other’s accommodations on different sides of a valley and opposite ends of the Tripadvisor rating scale. Can Hayley and James’ relationship survive another turbulent family Christmas, or has their future together gone off-piste?